You can create a support ticket if you have lost access to your game account, your request can only be verified by the Management.
Please make sure you use a strong password that you can remember, do not repeat the same mistake by forgetting it again.
However if you have ever shared your account with someone else, you both will be punished accordingly to the ruleset.
On a side note, Sicilian Syndicates Roleplay Staff would never ask for your password.
Reset your password